Haifa and the North of Israel
State of emergency
Trains *5770 / 03 6937853
Egged *2800 / 03 6948888
Dan *3456 (Cellcom Orange) *4444 (Orange) / 03 6394444
Violence in families, teens and kids in danger 1-800 22 00
Kav LaZaken for the elderly 1 700 50 1201
Ezra LeZion 03 5742742 / *6444
Psychological help for the population 03 5720862 / 03 5720825
Natal Urgent psychological help for victims of trauma 1 800 363 363
Eyran Urgent psychological help 24 hours a day 09 8621201 / 1201
BeNafshenu Urgent psychological help for victims of trauma02 6722554
Bituach Leumi 1 800 252 588 / 08 6509999
Shil centre of information and advice to citizens 1 800 50 60 60
Taxes and reparation center In case of dammage caused by missiles to the house, its content or to the car,
Taxes- Mass Rechush 04 6929735/6/7
Ministery of Construction and Housing Help to housing, 03 7632823 fax: 03 7632824
Yedid juridical help by volunteers 02 6790710
Centre of anti-terrorist fight, Travels abroad 03 5486042
Histadrut workers union Questions about work in times of war 1 700 700 331
retired workers , 7:30 -14:00 1 700 700 331
retired workers , 14:00 -7:30 1 700 700 331
Small businesses hot line 1 700 700 607
Centre of information about requisitions 03 7379999
Ministry of Industry, Trade and Emploiment, 03 5634220 fax 03 5613428
Ministry of Education 02 5603258/62 / 02 5603252/3
Ministry of Tourism hot line 03 5207600
For citizens with special needs
Ministry of Justice equality of rights
Negishut Organisation help to the disabled and the elderly
Comity of fight for the disabled 03 6921681 / 03 6921105 / fax 03 6921555
Yad Sarah places to lend reeducation and medical apparatus *6444 / 02 6444444 / fax 02 026444508
Milbat Accessories to help the disabled 03 5303739 / fax 03 5357812
Akim for people with intellectual disabilities, 03 7662222 / fax 03 6470055
Yatad for children afflicted with Downs syndrome , 02 6721115 / fax 02 6731374
Organisation of deaf people in Israel 03 7303355 / fax 037396419
Bekol informations for deaf people 03 5257001 . Fax 03 5257004
Institute for the progress of deaf people send a sms to 054 6202870 03 6311595 / fax 03 6316891
Center for the blind in Israel 03 7915555
Ale Information for the blind 02 5882155 / fax 02 5826166
Noach 08 9292285 Help to animals left behind or in danger
If you want to help
National organisation of volunteers in Israel 03 5608888
Winter 2009 Dear Olim,
I first want to introduce my self. My name is Karen Doryoseph and this week I started to work at the municipality with
olim from English speaking countries.
I apologize that my first e-mail is not a fun one, but I wanted to make sure that you are all aware of the resources and
some of the preparation you might want to make due to the situation in the south.
Most reports and analysts don't think a northern front will open, but it is better to be prepared.
First - In response to the situation, the Ministry of Absorption is operating a special hot line for Olim in several languages.
The number is 1255081010
Second - Make sure your shelter and/or your safe room is ready. Supply it with water, snacks, a radio (operating on
batteries) additional batteries, emergency lighting/flash light and toys and books if you have kids.
Third - you can log on to the home front commend web site that has the most updated info. Go to http://www.oref.org.il/
and click on the English link.
Fourth - During emergency channel 33 on TV has constant updates on the situation.
I hope these are helpful. We are hoping for peace and quiet.
Project Manager for Olim from English speaking Countries.
Summer 2006, Nesher, The music goes on!
Preparedness of the family in times of emergency
A state of emergency is characterized by uncertainty and by changes and
disruptions in the routine of life. Emotional reactions and attitudes of people in
emergency situations vary in their intensity from person to person, but are
What can we do now?
What we can do today to be ready and will make it easier for a possible
The principle is simple: the better we will know emergencies and especially the
means of defense, the better we will follow the instructions and have confidence
that we and our loved ones can cope with the situation. It is important that today
we think about the difficulties and problems that may arise in emergency
situations, to try to find solutions in advance. Preparing in advance will allow us
to consider a state of emergency as familiar and as not creating surprise. In
addition, when we encounter a problem, we know it has a solution and will not
be subjected to unnecessary stress.
It is therefore important that each family prepares a contingency plan that takes
into account its unique characteristics, and prepares for various emergencies.
Emergency plan for the family
- Know the emergency and understand the potential risks they entail
- Talk with family members about these situations and the risks
- Understanding the successive tasks to be performed during these emergencies
and teach all members of the family how to act
- Recognize the safest places in the house (for instance the mamad) and teach
family members how to protect themselves.
- Plan and define clearly the division of roles in the family. It is important to
match the capabilities and roles of each family member
- It is important that the family knows where all equipment is stored in case of
emergency. Determine who is responsible for organizing the equipment and
keeping it in good condition.
- Teach your child where are the points of gas and electricity in your house, in
what circumstances and how to close the taps
- Note the phone numbers of emergency relief agencies, local authorities and
relevant agencies in your area. It is important to teach your children whom they
- Note the phone numbers in a clearly visible place the means of communication
between all members of the family.
- Choose a neighbor and / or other persons to contact if you are unable to make
contact with your close family
- Determine the safest route for escape, should it be necessary to evacuate the
- Choose a meeting place for members of the family if the family members are
not together when the emergency occurred. Establish a meeting point near the
house, and a second meeting point outside the district. Cooperation and mutual
assistance among neighbors is very important. It is important to talk with
neighbors in advance of these situations and identify ways of action.
- Finally, practice the emergency plan for the family! From time to time you
should refresh the memory of all family members on the details of the program
Prepare an emergency kit that can take 24 to 72 hours, until the arrival of aid.
- Transistor, flashlight powered by batteries (including spare batteries)
- Store water and canned food for 3 days (the water should be replaced every
- First aid kit with antibiotic ointment, pain relievers, antiseptic solution,
bandages, tourniquet, drugs that are used regularly, spare eyeglasses, copies of
medical records, etc..
- clothes, identity papers and money
- matches, candles, a multipurpose knife and personal care products
El Mohadi 12
Derech Pika Sports Hall
Meir Rottenberg 44
El Atika 18
Derech Tsarfat 85
Ben Gurion 26
Itshak Sadeh 26
Ben Abba 4
HaZait 22 aleph
Beit Shearim 5 stairs-escaliers
Kassel 16/ Ben Yehuda
Shabtai Levy 26
Emek HaZeitim 9
Alexander Zaid 77
Anna Frank 11
Anna Frank 50
Beit Alfa 27
Ben Zion Israeli 41
Bracha Poleg 13
Homa VeMigdal 18 aleph
HaRav Lat35/HaCongress 43
Mishmar HaEmek 10
Mishmar HaEmek 19
Shabtai Israel 68
HaMelech David 26 aleph
HaMelech David 7
Shlomo Hamelech 38 next to
Hativat Carmeli 10
Haviva Reich 33
דרך פיקא היכל הספורט
6מוריה פינת וולפסון
5מדרגות בית שערי
פינת בן יהודה16קסל
תל חי פינת יוסף
41בן ציון ישראלי
א18חומה ומגדל '
43 פנת הקוגרס35חרב לאת
אמציה פ' שלמה המלך
ג26המלך דוד '
(ליד38שלמה המלך )
Public shelters in Haifa and Kyriat Haim
Protection kits and gas masks
( against chemical and biological attacks) will be distributed to all citizens by the IDF Home Front Command.
Distribution stations will open soon in Haifa and the surrounding area
It is also possible to receive the equipement at home through the Israel Postal service. This service costs 25 NIS.
Call 171, press 2 (for Home Frone Command) then 2 for answer in English to fix a convenient time for the delivery
protection by the Iron Dome system
The Israel Postal Company operates stations for the distribution of protective kits in Haifa
HaNevvim post office (Hadat) Sunday-Thursday 9:00-18:00
Cinemall (Lev HaMifratz Check Point) Sunday - Thursday 12:00-20:00 Friday 9:00-13:00
Kits can be delivered by a messenger to your home (the fee for home delivery is NIS 25)
For inquiries and orders call: *2237 or 03-7133830-03